Preventive Maintenance
Regular inspections and servicing to prevent potential issues before they cause breakdowns. This includes cleaning, testing, and replacing worn-out parts.
Corrective Maintenance
Repair services in case of unexpected breakdowns or malfunctions. This often includes both on-site and remote troubleshooting and repair.
Parts Replacement
The contract usually includes the cost of replacement parts, ensuring the customer doesn’t face unexpected charges for faulty or worn-out components.
Technical Support
Access to a dedicated support team for assistance with operational issues, queries, and troubleshooting. This Include phone, email, or online support
Comprehensive Customer Care Contract (4C)
It is an service agreement ensures complete maintenance and support for your product, Including ALL consumables, spares and services. It typically covers a wide range of services aimed at keeping the product functioning optimally and addressing any issues that arise
